What Is the Best Airline in the World? New 2024 Rankings | Entrepreneur

Sorry, Singapore Airlines, there’s a new top airline in town.

Skytrax released its list of the World’s Best Airlines for 2024 this week, and for the first time, Qatar Airways has taken the top spot.

“This is a proud Qatar Airways moment and it is my honour to share this award with my hardworking colleagues,” said Qatar Airways Group CEO, Engr. Badr Mohammed Al-Meer, in a statement. “This award is testimony to our relentless dedication to providing unparalleled service and innovation. We look forward to more wins in the future.”

Qatar Airlines flew an estimated 31.7 million passengers in 2023, bringing in revenue with a net profit of $1.026 billion in the first half of fiscal 2023/2024 — a 113.8% increase from the same time last year.

Last year’s winner, Singapore Airlines, dropped to No. 2, followed by Emirates Air at No. 3.

Over 350 airlines were included worldwide, with the results determined by travelers who voted in satisfaction surveys from September 2023 to May 2024. Airlines were rated based on categories like leisure, cabin crew, business class experience, and more.

“The World Airline Awards are independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global,” Skytrax said in a release. “Travelers across the world vote in the largest airline passenger satisfaction survey to determine the award winners.”

Here are the 2024 best airlines in the world, according to Skytrax.