Chatbots

Macy’s Debuted a New Tool — And Customers Who Use It Spend 400% More. Here’s How It Works.
Key Takeaways Macy’s launched “Ask Macy’s,” a Gemini-powered AI shopping assistant that lets customers make requests in plain English and receive curated product suggestions. In early testing, shoppers who...
New Social Network for AI Bots Raises Red Flags
Imagine Reddit, but only for AI bots. That’s the idea behind Moltbook — a new social media platform that debuted this week where 1.5 million AI agents communicate with...
Yahoo Is Taking On Google’s AI
Internet pioneer Yahoo just made a surprising move. This week, Yahoo launched Yahoo Scout, a new AI answer engine designed to compete with Google and ChatGPT. The beta version...
Leads Are the Lifebloood of Your Business — and AI Chatbots Can Help You Find Better Ones
If you are not already using a chatbot on your website, you may be missing out on potential SEO and lead-generation opportunities. Opinions expressed by Entrepreneur contributors are their...
How to Tell If That AI Tool Will Actually Help Your Business | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. The first time I used ChatGPT, I was blown away. Both with its capabilities at the time, but also because of...
College Professors Turn Back to Blue Books to Combat ChatGPT | Entrepreneur
As college students use ChatGPT to complete take-home tests, finish homework and write essays, professors are using blue books, or inexpensive, stapled exam booklets with a blue cover and...
OpenAI Is Purchasing Apple Designer Jony Ive’s AI Startup io | Entrepreneur
OpenAI is buying io, an AI device startup founded by iPhone designer Jony Ive, in a $6.5 billion all-stock deal as OpenAI attempts to define the AI-powered devices market....
If You’re Not Using Chatbots, You’re Failing Your Customers | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. As a growing number of consumers shift to online shopping, businesses are having to invest in customer service technology that can...
Invest in the AI That Will Make Chatbots Obsolete | Entrepreneur
Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the...
How to Future-Proof Your Customer Service for Gen Z | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. "Please hold" has officially been canceled. That's one takeaway from a major new survey by Gartner. Nearly half of Gen Z...