The Entrepreneurs Weekly
No Result
View All Result
Sunday, August 10, 2025
  • Login
  • Home
  • BUSINESS
  • POLITICS
  • ENTREPRENEURSHIP
  • ENTERTAINMENT
Subscribe
The Entrepreneurs Weekly
  • Home
  • BUSINESS
  • POLITICS
  • ENTREPRENEURSHIP
  • ENTERTAINMENT
No Result
View All Result
The Entrepreneurs Weekly
No Result
View All Result
Home Business

Klarna Uses an AI Clone of Its CEO to Summarize Earnings | Entrepreneur

by Brand Post
May 22, 2025
in Business
0
Klarna Uses an AI Clone of Its CEO to Summarize Earnings | Entrepreneur
152
SHARES
1.9k
VIEWS
Share on FacebookShare on Twitter


Was that Klarna CEO Sebastian Siemiatkowski on the screen or an AI clone?

When “buy now, pay later” fintech company Klarna reported its first-quarter financial results this week via video, it placed a realistic AI clone of Siemiatkowski, 43, front and center. The clone started the one-minute, 23-second presentation by admitting it was an “AI avatar, here to share Klarna’s Q1 2025 highlights.”

Related: ‘Not Necessarily Super Excited About This’: Klarna’s CEO Says AI Can Take Over All Jobs, Including His Own

According to Klarna’s first quarter 2025 results, the company hit 100 million active consumers in the first quarter of 2025, a new record and the fastest growth in two years. Klarna also delivered its fourth profitable quarter in a row, achieving an adjusted operating profit of $3 million. Revenue rose 15% year-over-year to $701 million for Q1, with the U.S. driving 33% of that growth.

On the call, Siemiatkowski’s likeness voiced that AI was the reason behind the company’s growth. Klarna said that 96% of its roughly 3,000 employees use AI daily, resulting in a 152% increase in revenue per employee since the first quarter of 2023. The company is aiming to eventually reach $1 million in revenue per employee with the help of AI, up from $575,000 per worker last year.

“AI is helping us work smarter, scale faster, and deliver more value,” the AI clone stated.

Despite being upfront with the admission that it was an AI clone giving the results, Entrepreneur had a hard time telling the AI apart from Siemiatkowski.

Related: Duolingo Put Its Sarcastic Teen Chatbot to Work on Its Earnings Call

TechCrunch noted that the clone didn’t blink as much as a human would, and its voice didn’t sync up perfectly with its lip movements.

Siemiatkowski’s AI avatar said in the presentation that Klarna is using AI for marketing, product development, customer support, and insights.

“100 million consumers, profit, growth, and AI is the engine driving it all,” the avatar stated.

Klarna leads the U.S. market as the biggest “Pay in 4” loan company and was named Walmart’s exclusive installment loan provider in the U.S. in March. However, its net loss for the first three months of 2025 was $99 million, more than double the $47 million it reported at the same time last year.

The company first showcased an AI avatar of Siemiatkowski in December to talk about earnings for the third quarter of 2024. The voice of the AI avatar had a different accent, was more robotic, and the voice sync lagged more than the more recent version, but it was able to deliver the results in one minute and 22 seconds.

Klarna has worked for years to position itself as an AI-first company, cutting its workforce by 40% since 2022, and asking employees to use AI to fill in the gaps. In February 2024, the company announced a customer service AI that it claimed could do the work of 700 human customer service agents and handle questions in more than 35 languages.

Related: There Are New Rules for ‘Buy Now, Pay Later’ Programs — Here’s What to Know

According to Klarna’s first-quarter results, AI has had the most profound impact on Klarna’s customer service department. AI slashed costs by 40% while maintaining customer satisfaction rates, the company said.

However, AI alone is not enough to handle customer requests. Earlier this month, Siemiatkowski reversed an AI-induced hiring freeze to hire human workers again for customer service. He told Bloomberg that it was “so critical” to provide human support for customers if they needed it.

Klarna filed for a U.S. initial public offering in March but paused its plans a month later due to market volatility. The company is now planning to go public later this year.



Source link

Tags: Business NewsCEOCloneEarningsentrepreneurKlarnaLoansNews and TrendsPaymentsSummarize

Related Posts

Power and Portability Meet In This Near-Mint 13″ MacBook Pro | Entrepreneur
Business

Power and Portability Meet In This Near-Mint 13″ MacBook Pro | Entrepreneur

August 9, 2025
How to Run Multiple Businesses — From a CEO Who’s Doing It | Entrepreneur
Business

How to Run Multiple Businesses — From a CEO Who’s Doing It | Entrepreneur

August 9, 2025
5 Trading Secrets That Could Mean Retiring 30 Years Early | Entrepreneur
Business

5 Trading Secrets That Could Mean Retiring 30 Years Early | Entrepreneur

August 9, 2025
  • Trending
  • Comments
  • Latest
Meet Amir Kenzo: A Well Known Musical Artist From Iran.

Meet Amir Kenzo: A Well Known Musical Artist From Iran.

August 21, 2022
Behind the Glamour: Bella Davis Opens Up About Overcoming Adversity in Modeling

Behind the Glamour: Bella Davis Opens Up About Overcoming Adversity in Modeling

April 20, 2024
Dr. Donya Ball: Pioneering Leadership Solutions for Tomorrow’s Challenges

Dr. Donya Ball: Pioneering Leadership Solutions for Tomorrow’s Challenges

May 10, 2024
Nasiyr Bey’s Journey from Brooklyn to Charlotte: The Entrepreneurial Path to Owning a Successful Cigar Lounge

Nasiyr Bey’s Journey from Brooklyn to Charlotte: The Entrepreneurial Path to Owning a Successful Cigar Lounge

August 8, 2024
Augmented.City Startup Developers Appeal To US Politicians With An Open Letter

Augmented.City Startup Developers Appeal To US Politicians With An Open Letter

0
U.S. High Court Snubs Challenge To State And Local Tax Deduction Cap

U.S. High Court Snubs Challenge To State And Local Tax Deduction Cap

0
GOP Lawmaker Blames Biden For Russia-Ukraine War: Putin ‘Could never have Invaded’

GOP Lawmaker Blames Biden For Russia-Ukraine War: Putin ‘Could never have Invaded’

0
Brad Winget’s Tips and Tricks on Having a Career in Real Estate

Brad Winget’s Tips and Tricks on Having a Career in Real Estate

0
Power and Portability Meet In This Near-Mint 13″ MacBook Pro | Entrepreneur

Power and Portability Meet In This Near-Mint 13″ MacBook Pro | Entrepreneur

August 9, 2025
How to Run Multiple Businesses — From a CEO Who’s Doing It | Entrepreneur

How to Run Multiple Businesses — From a CEO Who’s Doing It | Entrepreneur

August 9, 2025
5 Trading Secrets That Could Mean Retiring 30 Years Early | Entrepreneur

5 Trading Secrets That Could Mean Retiring 30 Years Early | Entrepreneur

August 9, 2025
I Asked ChatGPT’s New Agent What to Post Next — It Got 50,000 Views in 48 Hours | Entrepreneur

I Asked ChatGPT’s New Agent What to Post Next — It Got 50,000 Views in 48 Hours | Entrepreneur

August 9, 2025

The EW prides itself on assembling a proficient and dedicated team comprising seasoned journalists and editors. This collective commitment drives us to provide our esteemed readership with nothing short of the most comprehensive, accurate, and captivating news coverage available.

Transcending the bounds of Chicago to encompass a broader scope, we ensure that our audience remains well-informed and engaged with the latest developments, both locally and beyond.

NEWS

  • Business
  • Politics
  • Entrepreneurship
  • Entertainment
Instagram Facebook

© 2024 Entrepreneurs Weekly.  All Rights Reserved.

  • About Us
  • Advertise
  • Contact Us
No Result
View All Result
  • ENTREPRENEURSHIP
  • ENTERTAINMENT
  • POLITICS
  • BUSINESS
  • CONTACT US
  • ADVERTISEMENT

Copyright © 2024 - The Entrepreneurs Weekly

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In